The Brooklyn Academy of Music (BAM) is an internationally recognized presenter of contemporary performing arts and cinema. BAM seeks Part-time Ticket Services Representatives for its busy Ticket Services department. It is the responsibility of the Ticket Service Representative to provide customer service and ticket fulfillment to BAM’s customers.
Specific duties include, but are not limited to:
-Selling subscriptions and single tickets to live events
-Handling ticket exchanges and donations
-Scheduling bus reservations
-Providing general information regarding events, and directions to BAM venues
-Checking all completed work and preparing all outgoing mail
-Updating and maintaining the customer contact records
-Responding to customer questions and complaints: providing ticketing policies, facility information, trouble-shooting sales problems
-At least 1 year of previous experience in one or more of the following areas: ticketing, phone sales, customer service and/or performing arts.
-Excellent written and verbal communication skills, must be detail and task oriented
-A working knowledge of computers: Microsoft Office Suite & typing skills
-The ability to collaborate and work
-An interest in and working knowledge of the performing arts is preferred
-Must be available to work weekends
$11.00 per hour for approx 25-30 hours per week (not eligible for benefits)
Please apply here.